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Empowering Rural Caregivers Through Participatory Design: Lessons from the 3WINpA Project

  • Martin Ernst
  • , Johannes Pflegerl
  • , Doris Maurer
  • , Andrea Schmidt
  • , Christina Lampl
  • , Judith Goldgruber
  • , Sandra Dohr
  • , Gerhard Paulinger
  • , Petra Plunger
  • , Wolfgang Kratky
  • , Vera Gallistl-Kassing
  • , Eva Turk

Research output: Contribution to book/report/conference proceedingContribution to conference proceeding

Abstract

Informal caregivers in rural areas face fragmented support, high mental load, and limited access to digital services. The Austrian 3WINpA - A Triple-Win Approach to Equity, Participation and Sustainability applied participatory Design Thinking to co-create hybrid solutions linking health, inclusion, and sustainability. In three workshops with caregivers, community nurses, and local stakeholders, participants developed and prioritized three concepts from which CareCompass, a digital-analogue network calendar for care coordination was prioritized. The CareCompass prototype, featuring offline use and simplified navigation, was tested and refined based on feedback. Results highlight improved visibility of support networks, reduced coordination stress, and the value of local facilitators for trust and adoption. Despite a small, region-specific sample, the study illustrates how equity-oriented co-design can produce inclusive, sustainable digital tools for underserved caregivers.

Original languageEnglish
Title of host publicationOpening the Personal Gate between Technology and Health Care
Subtitle of host publication Proceedings of MIE 2026
PublisherIOS Press
Pages2389-2393
Number of pages5
Volume336
DOIs
Publication statusPublished - 21 May 2026

Publication series

NameStudies in Health Technology and Informatics
PublisherIOS Press BV
ISSN (Print)0926-9630

Keywords

  • Caregivers/psychology
  • Humans
  • Rural Population
  • Empowerment
  • Austria
  • Rural Health Services/organization & administration

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